Phishing/Spoofing
Phishing and spoofing are deceptive tactics employed by fraudsters. They send out fake emails that seem to originate from reputable companies, such as Pinshop, with the malicious intent of obtaining your personal information. This includes sensitive details like your password, bank account information, or credit card details. At Pinshop, we hold the security of our customers' information in the highest regard and take these threats extremely seriously.
If you receive an email that raises your suspicion, it's crucial to exercise caution. Do not open any attachments or click on any links within the email. Attachments may contain malware that can compromise your device and steal your data, while links can lead you to phishing websites designed to trick you into revealing your personal information.
In the unfortunate event that you've already opened an attachment or clicked on a link in a suspicious email, don't panic. Please review our recommended steps to secure your Pinshop account immediately. These steps are designed to minimize the potential risks and protect your personal and financial data.
How to Report a Suspicious Email
If you want to report a suspicious email, follow these simple steps:
1. Compose a New Email: Open your email client and start composing a new message.
2. Attach the Suspicious Email: Attach the entire suspicious email you received as an attachment to the new email you're composing. This is important because sending the suspicious email as an attachment allows us to gather the most comprehensive information for analysis. It enables us to examine the email headers, sender details, and other technical aspects that can help us identify the nature of the threat.
3. Send the Email: Send the new email, with the suspicious email attached, to service@pinshop.com. Our dedicated security team will review the reported email and take appropriate actions to protect you and other Pinshop customers from potential threats.
By being vigilant and following these guidelines, you can play an active role in protecting your personal information and the security of your Pinshop account. If you have any further questions or concerns about phishing, spoofing, or account security, please don't hesitate to reach out to our customer support team.
